How do you ensure product quality?
Quality is our lifeline. Our production process strictly follows the ISO 9001:2015 quality management system. From incoming raw materials to finished products, every tractor undergoes multiple rigorous inspections. In addition, we have a 50,000m² modern factory with 3 advanced assembly lines, and an annual production capacity of over 60,000 units — ensuring consistent quality through standardized, large-scale manufacturing.
Are your tractors durable? Can they handle harsh working conditions?
Absolutely. We understand that operating conditions vary greatly across different regions. Our products are designed with durability in mind, optimized for various climates including high temperature, high humidity, and dusty environments. We also offer multiple configuration options — for example, we provide cab-less versions for tropical regions to meet basic operational needs while keeping costs under control.
Do your tractors have international certifications like CE or EPA?
Yes, we take compliance very seriously. We have obtained key certifications for major global markets, including but not limited to:
European Union (EU): CE certification
North America (US): EPA emission certification
Others: COC (Certificate of Conformity) and EMARK (E-Mark approval)
Additionally, for the Russian and Central Asian markets, we can assist with EAC certification upon request; for the West African market, we can assist with SONCAP certification.
Can you provide all the necessary documentation for export?
Absolutely. We understand the complexity of export documentation. In addition to basic documents like commercial invoices, packing lists, and bills of lading, we can also provide Certificates of Origin, Declarations of Conformity, English operation manuals, and service manuals — ensuring your shipment clears customs smoothly.
Do you support OEM/ODM customization? For example, branding with our logo?
Yes, this is one of our core services. With extensive OEM/ODM experience, we offer comprehensive customization services — from tractor colors and decals to branding. Simply provide your design files, and we will perfectly present your brand on the tractors, helping you establish your brand in the local market.
Can you customize tractors based on my specific needs (e.g., specific HP, implements)?
Absolutely. We support customized production from the R&D stage. Whether you need to adjust engine horsepower, configure a specific Power Take-Off (PTO), or adapt to special implements, we can provide flexible solutions to ensure the tractor perfectly matches your operational needs.
How do you ensure after-sales service and spare parts availability?
We understand that after-sales service is key to building long-term trust. That's why we have established a professional after-sales service team, committed to responding to customer inquiries within 8 hours, with service engineers on standby 24/7. We can also provide a recommended initial spare parts list for each order and ensure a stable supply of critical wearing parts.
How can I get technical support after purchasing your tractors?
You can reach us anytime via email, phone, or online chat. We provide remote technical support to help diagnose and resolve common issues. For more complex problems, we will actively coordinate to find the best solution.
What is your Minimum Order Quantity (MOQ)?
We understand that different customers have different needs. For standard models, we have no strict MOQ limit and welcome sample orders and trial orders. For large-volume OEM orders, our strong production capacity is fully capable of meeting your requirements.
What is your lead time and delivery time?
With an annual production capacity of 60,000 units and efficient production management, we can ensure fast delivery. The lead time for standard orders is typically 15-30 days, depending on order quantity and customization requirements.